Cancellation Policy
WE WANT TO SEE EVERYONE
At Evolve Simply Beauty we require a card on file to book with us. As a courtesy to our stylists and guests on our waitlist, we require a 24-hour notice to cancel or reschedule an appointment. You are reserving a time slot that then cannot be filled by anyone else. Cancelling or rescheduling with little notice means your stylist will go unpaid for those hours in the day. In the event that proper notice is not given, the card on file may be charged up to the full price on the booked service you reserved. and is due before we can book any future appointments at Evolve. A cancellation policy is no fun, but it is our best effort at managing out schedule effectively and provides fairness to our dedicated staff who were prepared to provide you with the best service experience and keeps a respectful relationship between you and your stylist.
** We understand that unforeseen circumstances may arise, and we are here to assist you. if there were any extenuating circumstances that led to this situation, please do not hesitate to share them with us. We believe in maintaining open lines of communication with our valued clients.**
Hourly Fees for Late Cancellation/No shows
Color appointments up to full price
Haircuts and other appointments up to full price
Extension appointments- FULL COST of service booked
No call no shows- FULL COST of appointment booked
All appointments booked with Rachel will be required to pay the full amount of the service booked